Shipping Policy

Thank you for shopping with us! We aim to process and deliver your order as quickly and smoothly as possible.

Order Processing

All orders are processed and dispatched within 1–2 business days after your order has been placed.

Orders placed on weekends or public holidays may be processed on the next business day.

Shipping & Delivery Time

Once your order has been dispatched, estimated delivery is:

7–12 business days

Please note that delivery times are estimates and may occasionally be affected by factors outside of our control, including carrier delays, weather conditions, customs processing, or high-volume periods.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Please allow a few days for tracking information to update after your package has been dispatched.

Multiple Packages

In some cases, products from the same order may be shipped separately and arrive at different times. You will not be charged additional shipping fees if this occurs.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your purchase.

If you notice an error in your shipping information, contact us as soon as possible. Once an order has been processed or shipped, we may not be able to change the delivery address.

Delayed or Missing Orders

If your order has not arrived after the estimated delivery period, please check your tracking information first.

If you still need assistance, contact our customer support team and we will be happy to help investigate your shipment.

Customs & Import Fees

Depending on your location, your order may be subject to customs duties, taxes, or import fees. Any applicable fees are the responsibility of the customer unless otherwise stated at checkout.

Contact Us

If you have any questions about your shipment or order, please contact our customer support team. We’re always happy to help.